Reservation Policy:
To confirm a reservation, 100% of the total tour cost is required at the time of booking.
Cancellation Policy:
Our cancellation policy varies depending on the type of tour and the time of cancellation. This information is displayed on the tour pages. For more information please send an email to contact@utg-experience.com
Tour Itinerary:
UTG-Experience reserves the right to make changes to the tour itinerary due to unforeseen circumstances or events beyond our control.
We will make every effort to keep the tour itinerary as close to the original as possible.
UTG-Experience is not responsible for any delays, cancellations, or changes to the itinerary that are beyond our control.
Health and Safety:
UTG-Experience prioritizes the health and safety of our clients and staff.
Clients must disclose any medical conditions or disabilities that may impact their ability to participate in the tour. c. Clients are responsible for their own health and safety during the tour and must comply with all safety guidelines and instructions provided by UTG-Experience staff.
Liability:
UTG-Experience is not responsible for any loss, damage, injury, or expense that may occur during the tour.
Clients are responsible for their own personal belongings and must take care to secure them during the tour.
UTG-Experience is not responsible for any expenses incurred by clients due to missed flights, transportation, or other events that are beyond our control.
Travel Documents:
Clients are responsible for obtaining all necessary travel documents, including passports and visas, for the tour.
UTG-Experience is not responsible for any expenses or delays incurred due to missing or invalid travel documents.
Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which UTG-Experience is located.
By making a reservation with UTG-Experience, clients agree to the above terms and conditions.
