At UTG-Experience, we value the privacy of our clients and take every measure to ensure that their personal information is protected. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the steps we take to safeguard it.

Information Collection

UTG-Experience may collect personal information from clients in a variety of ways, including through our website, email, phone calls, or in-person interactions. This information may include:

  • Name, address, email address, and phone number

We may also collect non-personal information, such as IP addresses, browser types, and operating systems, to help us improve our website and services.

Use of Information

UTG-Experience uses clients’ personal information for the following purposes:

  • To provide tour guide services and related activities
  • To communicate with clients about their bookings, itinerary changes, and other relevant information
  • To process payments and other financial transactions
  • To improve our website and services
  • To comply with legal and regulatory requirements

We do not sell or share clients’ personal information with third parties, except as necessary to provide tour guide services and related activities.

Data Security

UTG-Experience takes the security of clients’ personal information seriously and has implemented appropriate measures to protect it. These measures include:

  • Securing our website with SSL encryption
  • Using secure payment processing systems
  • Limiting access to personal information to authorized personnel
  • Regularly monitoring our systems for security breaches

Despite these measures, we cannot guarantee the absolute security of clients’ personal information. Clients should take steps to protect their own personal information, such as using strong passwords and not sharing them with others.

Data Retention

UTG-Experience retains clients’ personal information for as long as necessary to provide tour guide services and related activities, as well as to comply with legal and regulatory requirements. We may also retain non-personal information for analytical or research purposes.

Client Rights

Clients have the right to request access to their personal information, as well as to request that we correct or delete it. To make such a request, clients should contact us using the information provided below.

Updates to this Policy

UTG-Experience may update this Privacy Policy from time to time to reflect changes in our information practices. Clients should check this page periodically for updates. By continuing to use our website and services after any changes to this Privacy Policy, clients agree to the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to request access to, correction of, or deletion of your personal information, please contact us at:

UTG-Experience Email: